Hospitality – Front of House

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Expiry Date 16th November 2018 Name of Employer YHA Liverpool Type of Business Hospitality and charity Location Tabley Street, Liverpool Number of Employees Number of Placements Available 2 Placement Desription

Work experience in fully operation business along side trained professionals. The experience will be covering the following departments:

  • Reception – helping to serve in the reception and café/bar as well as keeping it clean and ready for service. Learning different reception tasks, restocking products and learning to prepare hot drinks using professional coffee machine. Gaining experience with customer service, feedback and complains process with awareness of Data Protection.

 

  • Housekeeping – cleaning rooms after check out, making sure stay rooms are well kept and serviced, helping to maintain cleanliness in all public spaces of the hostel with general awareness about Health & Safety.

 

Link to Employer Website www.yha.org.uk Rate of Pay N/A - Voluntary Work Experience. Travel Expenses and Subsidized Meal provided when on duty. Working Hours / Days Flexible on hours and shifts patterns as the business is open 24/7. Rota to be arranged individually with each student accordingly to their college timetable and business demands.
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