Student Support and Information

    Student Support and Information


    Housing options Liverpool:

    Homelessness prevention and assessment service. Advice and information
    for people who are homeless or threatened with homelessness on finding accommodation,
    prevention work including mediation, negotiation with landlords, rent deposit scheme. Assessment of
    priority need under the Housing Act. Service available through the Council’s One Stop Shops.
    Telephone service 24 hours a day.

    0800 731 6844 or careline 0151 233 3800


    Shelter helps millions of people every year struggling with bad housing or homelessness through our
    advice, support and legal services. And we campaign to make sure that, one day, no one will have to
    turn to us for help.

    2nd floor, Stanley Building, 43 Hanover Street, Liverpool, L1 3DN

    0344 515 1900

    Domestic abuse

    RASA Merseyside
    Address: Unit 2 – 3 Stella Nova Washington Parade, Bootle L20 4TZ
    Phone: 0151 558 1801

    LDAS: Forced Marriage/ Advocacy/BME/Housing/ benefits/legal/counselling /freedom programme
    Phone: 0151 263 7474 Freephone: 0800 084 2744

    The Men’s Advice Line

    They provide information, emotional support and practical advice to male victims of domestic
    violence (in heterosexual or same-sex relationships).

    Call freephone 0808 8010327

    Forced Marriage Unit
    Telephone: 020 7008 0151
    Monday to Friday, 9am to 5pm
    Out of hours: 020 7008 1500 (ask for the Global Response Centre)

    Other services

    Victim Support – 0808 16 89 111 – A charity giving free and confidential help to victims of crime,
    witnesses, their family and friends. –

    Mental health

    CAMHS: via GP referral. (Mental health, eating disorders.)
    See Website for further services.

    Young minds

    Hospital Mental Health Liaison Teams

    Hospital Mental Health Liaison team, Royal Liverpool University Hospital, Prescot Street, Liverpool, L 7
    8XP Tel: 0151 706 3520

    Aintree University Hospital, Longmoor Lane, Liverpool, L9 7AL Tel: 0151 529 8145

    GYRO- LGBTQ+ support

    THE Action Youth (Trans Health Education) (YPAS)

    36 Bolton Street, L3 5LX

    Tel: 0151 702 6087

    The money advice service

    Free and impartial money advice, set up by government

    Food banks

    Citizens advice bureau

    Our main advice areas are benefits, debt, housing, immigration, health care, law and courts, work,
    relationships and employment.

    Liverpool’s Early Help Directory (EHD)

    Liverpool’s Early Help Directory, and Local Offer Directory, provide a wealth of information about local
    services available to children, young people and families across Liverpool.




    Refugees and asylum seekers

    Migrant help UK

    Free asylum helpline (open 24/7/365): 0808 8010 503

    Red Cross
    Refugee Action
    Refugee council

    Are you being exploited?

    Crime stoppers – 0800 555 111

    Emergency support

    Police – Please call 999 for emergency or 101 for non-emergency
    Ambulance – 999 for emergency and 111 for NHS non-emergency advice

    Student emergency- homeless guidance

    Student emergency- disclosing suicide

    If you live outside of Liverpool please contact the above agencies and they will signpost
    you to support in your area

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