Student Support and Information
Housing/Homelessness
Housing options Liverpool:
Homelessness prevention and assessment service. Advice and information
for people who are homeless or threatened with homelessness on finding accommodation,
prevention work including mediation, negotiation with landlords, rent deposit scheme. Assessment of
priority need under the Housing Act. Service available through the Council’s One Stop Shops.
Telephone service 24 hours a day.
0800 731 6844 or careline 0151 233 3800
Shelter:
Shelter helps millions of people every year struggling with bad housing or homelessness through our
advice, support and legal services. And we campaign to make sure that, one day, no one will have to
turn to us for help.
2nd floor, Stanley Building, 43 Hanover Street, Liverpool, L1 3DN
0344 515 1900
https://england.shelter.org.uk/housing_advice/homelessness
Domestic abuse
RASA Merseyside https://www.rasamerseyside.org/
Address: Unit 2 – 3 Stella Nova Washington Parade, Bootle L20 4TZ
Phone: 0151 558 1801
LDAS: Forced Marriage/ Advocacy/BME/Housing/ benefits/legal/counselling /freedom programme
https://liverpooldomesticabuseservice.org.uk/our-services/
Phone: 0151 263 7474 Freephone: 0800 084 2744
The Men’s Advice Line
They provide information, emotional support and practical advice to male victims of domestic
violence (in heterosexual or same-sex relationships).
Call freephone 0808 8010327
Forced Marriage Unit
fmu@fco.gov.uk
Telephone: 020 7008 0151
Monday to Friday, 9am to 5pm
Out of hours: 020 7008 1500 (ask for the Global Response Centre)
https://www.gov.uk/stop-forced-marriage
Other services
https://www.merseyside.police.uk/advice/advice-and-information/daa/domestic-abuse/supporthelplines/
Victim Support – 0808 16 89 111 – A charity giving free and confidential help to victims of crime,
witnesses, their family and friends. – https://www.victimsupport.org.uk/
Mental health
CAMHS: via GP referral. (Mental health, eating disorders.)
See Website for further services. https://www.liverpoolcamhs.com/support-category/additionalproviders/
Young minds
Hospital Mental Health Liaison Teams
Hospital Mental Health Liaison team, Royal Liverpool University Hospital, Prescot Street, Liverpool, L 7
8XP Tel: 0151 706 3520
Aintree University Hospital, Longmoor Lane, Liverpool, L9 7AL Tel: 0151 529 8145
GYRO- LGBTQ+ support
THE Action Youth (Trans Health Education) (YPAS)
36 Bolton Street, L3 5LX
Tel: 0151 702 6087
Email: gyro@ypas.org.uk
Website: www.ypas.org.uk
The money advice service
Free and impartial money advice, set up by government
https://www.moneyadviceservice.org.uk/en
Food banks
https://northliverpool.foodbank.org.uk/
https://southliverpool.foodbank.org.uk/
https://wirral.foodbank.org.uk/
https://westcheshire.foodbank.org.uk/
Citizens advice bureau
Our main advice areas are benefits, debt, housing, immigration, health care, law and courts, work,
relationships and employment. https://www.citizensadvice.org.uk/
Liverpool’s Early Help Directory (EHD)
Liverpool’s Early Help Directory, and Local Offer Directory, provide a wealth of information about local
services available to children, young people and families across Liverpool.
https://ehd.liverpool.gov.uk/kb5/liverpool/fsd/home.page
Addiction
https://www.liverpoolcamhs.com/support/young-addaction/
Alcohol
http://www.drinkaware.co.uk/check-the-facts
https://www.alcoholics-anonymous.org.uk/
Drugs
Refugees and asylum seekers
Migrant help UK
Free asylum helpline (open 24/7/365): 0808 8010 503
https://www.migranthelpuk.org/Pages/Category/asylum
Red Cross – https://www.redcross.org.uk/about-us/what-we-do/how-we-support-refugees
Refugee Action – http://www.refugee-action.org.uk/our-services/help-and-advice/
Refugee council – https://www.refugeecouncil.org.uk/get-support/services/
Are you being exploited?
Fearless.org – https://www.fearless.org/en/campaigns/county-lines
Crime stoppers – 0800 555 111
Emergency support
Police – Please call 999 for emergency or 101 for non-emergency
Ambulance – 999 for emergency and 111 for NHS non-emergency advice
Student emergency- homeless guidance
Student emergency- disclosing suicide
If you live outside of Liverpool please contact the above agencies and they will signpost
you to support in your area
